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In-depth step-by-step documentation, integration tutorials, and operational guides for Indian D2C merchants.
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All Knowledge Base Articles
22 articlesSelect any guide below to read the comprehensive step-by-step instructions.
Quickstart Guide: Launching Your Online Store in Under 10 Minutes
A complete walkthrough from account registration and slug reservation to adding your first products and going live.
Product Catalog 101: Creating High-Converting Listings
Learn image dimension standards, writing benefit-driven descriptions, setting discount strikethrough prices, and stock counts.
Storefront Design: Customizing Colors, Banners & Layouts
How to apply color themes, customize banner announcements, and structure your mobile navigation without writing any code.
Connecting Online Payments: 0% Commission Direct UPI & Cards Setup
How BuyOnLink's direct settlement model works, generating Live Key ID & Secret credentials, and configuring automated webhooks.
Setting Up Cash on Delivery (COD) with Mobile OTP Verification
Enable Cash on Delivery, set minimum cart thresholds, and configure mobile OTP verification to eliminate fake orders.
Understanding 1-Tap UPI Intent Checkout (PhonePe, GPay, Paytm)
How native mobile UPI deep-linking works, auto-confirming payment webhooks, and providing instant receipts.
Troubleshooting Payment Failures & Dropped Transactions
Diagnose common bank decline codes, UPI timeout protocols, and understand automated refund turnaround times.
Automated AWB Generation & Shipping Labels with Shiprocket & Delhivery
One-click courier booking, thermal barcode label printing, pickup manifests, and automated carrier scheduling.
Configuring Shipping Rules, Zones & Free Delivery Thresholds
Set standard shipping fees (e.g. ₹49), free shipping thresholds (e.g. ₹499), and customize delivery zones.
Reducing RTO: Non-Delivery Reports (NDR) & WhatsApp Follow-ups
Automated WhatsApp address verification, phone validation, and 3-attempt courier rules to slash RTO by 40%.
Step-by-Step: Connecting GoDaddy, Namecheap & BigRock CNAME Records
How to point your existing branded domain (yourbrand.in or yourbrand.com) to cname.buyonlink.com with zero downtime.
Cloudflare Edge Routing: Free Automated TLS 1.3 SSL & Indian PoPs
How Cloudflare edge nodes across Mumbai, Chennai, and Bangalore cache assets and issue auto-renewing SSL certificates.
Troubleshooting DNS Propagation & SSL Verification Pending
Resolve conflicting A records, check propagation status, and understand standard DNS update timelines.
Creating Multi-Variant Products (Sizes, Colors, Materials)
Configure size charts, color swatches, individual SKU pricing, and variant-specific inventory tracking.
Real-Time Inventory Tracking & Low Stock Alert Badges
Automated stock decrements on purchase, out-of-stock disabling, and configuring threshold warning badges.
Organizing Products into Collections & Featured Categories
Create themed collections (e.g. 'Festive Drop', 'Bestsellers'), set category banners, and arrange storefront tabs.
Managing Your BuyOnLink Subscription: Upgrades & Downgrades
Understand plan tiers (Free, Classic, Premium, Business), self-serve billing switching, and prorated credits.
Downloading Monthly GST Tax Invoices for Business Input Tax Credit (ITC)
Register your business GSTIN, download official B2B/B2C invoices, and claim 18% GST Input Tax Credit.
Team Access: Adding Staff Accounts and Restricting Roles
Invite logistics managers and support representatives with role-based access control to keep sensitive revenue data private.
Installing Meta Pixel for Instagram & Facebook Ads ROAS Tracking
Connect your Meta Pixel ID to track PageView, AddToCart, and Purchase conversions automatically.
Recovering Lost Sales: Automated WhatsApp Cart Abandonment Alerts
How drop-off detection works, configuring 1-click WhatsApp recovery messages with discount incentives.
Optimizing Your Instagram Bio Link for Direct 1-Tap Checkout
How to set up external bio links, story stickers, and transform DM inquiries into direct storefront sales.
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